Most questions are answered in our self-serve guides in under a minute. For everything else, our support team replies within 1 business day.
How can we help?
Email support
For product, payment, and existing-order questions. We reply within 1 business day. Email Support@365-key.com.
Order lookup
Already placed an order? Enter your order number and checkout email on the order page to view status and delivery details. Find your order.
Self-serve guides
Activation walkthroughs, subscription management, and refund policy — answers without waiting for a reply. Browse guides.
Frequently asked questions
Where are my delivery details?+
Your secure digital activation details and setup instructions will be successfully sent to your registered email address within 24 hours of payment confirmation. If you haven't received it within 24 hours, please ensure to check your spam, junk, or promotions folders before contacting our customer service helpdesk.
Can I switch the subscription to my own account?+
Yes. This premium digital activation service is designed to link the productivity upgrade directly to your personal, official account profile. You do not need a pre-created temporary account, nor do you ever need to share any passwords. Simply follow the unique secure setup link sent via email to activate premium capabilities on your profile instantly with complete privacy.
What is your refund policy?+
We offer a comprehensive 7-Day Unconditional Money-Back Guarantee alongside our technical fulfillment warranties. If you are not completely satisfied, change your mind, or encounter technical issues within 7 days of purchase, you are entitled to a full 100% refund—no questions asked. Please see our full Refund & Shipping Policy in the footer for complete structural details.
Do you offer phone support?+
Yes. For general corporate verification and technical support inquiries, we maintain an official phone line at +1 (307) 683-1109. However, to ensure secure handling and data privacy, all order-specific technical configurations and setup links are processed exclusively through our encrypted email support system.
Will I be charged sales tax or VAT?+
As a legally registered US business entity based in Wyoming, applicable sales tax is accurately calculated at checkout based on your specific billing address. VAT is securely included for eligible international customers where mandatory by local jurisdiction.
Can I get an invoice for my company?+
Yes. Once your billing transaction is securely processed, an official itemized digital receipt is automatically generated and sent to your email. If your company requires a formal commercial invoice with your corporate tax ID included, please contact our helpdesk with your order reference number.
Who we are
- Wonders Gate LLC
- Business Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States.
- EIN: 98-1970313
- Country: United States
- Customer service email: Support@365-key.com
- Customer service phone: +1(307)683-1109
- Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)